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Product Overview
Digital Room Service is a digital guest services and hotel operations platform that brings together Room QR ordering, guest service requests, staff coordination and one operational Command Center. Guests scan the Room QR to order in-room dining or request housekeeping, towels, laundry, maintenance or luggage help in their browser, with no app download and no mandatory account. Each request keeps its room context: managers assign staff, follow progress and see exceptions, the kitchen works from a KDS, and billing supports charge to room. Staff use a browser workspace through the hotel's Staff Access QR and a secure PIN, with QR attendance, task updates and service deadlines. AI Autopilot can offer eligible tasks to checked-in staff by workload and deadline, while Manual Mode stays available. Room Guest Sessions expire, hotels can reset a room's access, and optional GEO verification works without continuous tracking. It runs on the phones, tablets and desktops a hotel already has. Signature, Elite and Grand include all standard features. The Grand Welcome: 60 days of full Grand access for $0, no credit card.
Technical Specifications & Compliance
Deployment & Integration
- Deployment Type Cloud
- Hosting Management Vendor Hosted
- Mobile Application No
- Developer API Access No
- Customization Support No
- White-Label Availability No
MEA Local Compliance
- Egypt Tax Authority (ETA) ❌ No
- Saudi ZATCA E-Invoicing ❌ No
- GCC VAT Calculations ❌ No
Target Business Scale
- Target Employee Range All sizes supported
Onboarding & Ongoing Support
- Setup/Implementation Required No (Instant Start)
- Estimated Setup Time Not Specified
- Onboarding Model Not Specified
- Support Coverage Not Specified
- Response SLA Not Specified
Available Support Channels
Email
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Pricing Starts From
59 USD
Model: Subscription
Free Trial Available
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